BHC Alhambra Hospital
Psychiatric hospital in Rosemead, CA.
Verified from the hospital's own policy
BHC Alhambra Hospital likely gives free care to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6. We have not found a discount for incomes above the free care level.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $63,840 | not found |
| 2 | $86,560 | not found |
| 3 | $109,280 | not found |
| 4 | $132,000 | not found |
| 5 | $154,720 | not found |
| 6 | $177,440 | not found |
Discount steps
- 0% to 400% of poverty level, you pay $0
- 401% to % of poverty level, you pay no more than the private pay discounted rate or stated co-pay, whichever is less (patients with no insurance only)
How to apply
- Call (626) 286-1191 and ask for financial assistance.
- Application form
- Discount Payment & Charity Care - Policy and Procedures (issued January 1, 2024; revised June 2, 2025 and February 25, 2026)
- Bring completed Financial Assistance application, recent pay stubs or a recent federal tax return (Form 1040), if paid in cash, a letter from your employer with your rate of pay.
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Very large bills
- Income at or below 400% of the poverty level and yearly out-of-pocket medical costs over 10% of family income. Qualifying patients get their whole share written off.
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Medically necessary services at BHC Alhambra Hospital. For insured patients with high medical costs, the share left after insurance is written off.
- Not covered
- The policy says emergency physicians must give their own discounts to patients at or below 400% of the poverty level. It does not list other doctors who bill separately.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Free care at or below 400% of the poverty level if you have no insurance. If you have insurance and high medical costs, and income at or below 400%, your share after insurance is written off. Above 400% with no insurance, you owe no more than the hospital's private pay discounted rate. That discount has no income cap. You do not have to apply for Medi-Cal first. People who are homeless, or who get food stamps, WIC, or school lunch, may qualify without a full application. You get a decision within 15 business days. To appeal, send papers within 30 days to the Business Office, 4619 N. Rosemead Blvd., Rosemead, CA 91770. The policy says nothing about counting assets, but the application form asks you to list cars, homes, savings, and other assets. The phone number is the Business Office line on the application, which is also the hospital main line.
Sources
- Free care level
Self-Pay Patients with a verified Family Income at or below 400% of the most recent FPL will receive a full write-off
- Discount steps
Self-Pay Patients with gross incomes exceeding 400% of the FPL will owe no more than the applicable private pay inpatient or outpatient discounted reimbursement rate
- Insured patients
write-off of a High Medical Cost Patient’s remaining financial responsibility after payment is made by a third-party source of payment
- Very large bills
annual Out-Of-Pocket (OOP) expenses incurred by the patient at this hospital that exceed the lesser of 10 percent of the patient’s current Family Income
- What is not covered
An emergency physician who provides emergency medical services in a Hospital location that provides emergency care is also required by law to provide discounts
- Deadline
Financial Assistance applications are accepted at any time post-service
- Documents
Recent pay stubs as defined in this policy, OR copy of recent Federal Income Tax Return (Form 1040)
- Financial counseling phone
If you have any questions, please contact the hospital Business Office at (626) 286-1191.
Last checked. 2026-11-10
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