Parkview Community Hospital Medical Center
Nonprofit acute care hospital in Riverside, CA.
Verified from the hospital's own policy and the state program
Parkview Community Hospital Medical Center likely gives free care to households with a yearly income up to $39,900 for 1 person, $54,100 for 2, $68,300 for 3, $82,500 for 4, $96,700 for 5 or $110,900 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $39,900 | $63,840 |
| 2 | $54,100 | $86,560 |
| 3 | $68,300 | $109,280 |
| 4 | $82,500 | $132,000 |
| 5 | $96,700 | $154,720 |
| 6 | $110,900 | $177,440 |
Discount steps
- 0% to 250% of poverty level, you pay $0 (entire patient portion written off)
- 251% to 350% of poverty level, you pay what Medicare would pay for the service (uninsured), or the gap between the insurer's payment and the Medicare amount (insured)
How to apply
- Call (951) 688-2211 and ask for financial assistance.
- Application form
- H1 Financial Accessibility Policy (DCN 030, last revised October 2026), filed on HCAI as Doctors Hospital of Riverside
- Bring federal income tax return (Form 1040) from the most recent year, or W-2s, the two most recent pay stubs, proof of expenses (asked for on the application).
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Very large bills
- A catastrophic medical event may qualify at management's discretion. As a general guide, a patient portion over $75,000 may be considered.
- Languages
- English, Spanish
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Medically necessary inpatient and outpatient hospital care, including copays and deductibles for insured patients and Medi-Cal denied days and non-covered services.
- Not covered
- Medi-Cal share of cost is never waived.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Free care at or below 250% of the poverty level. From 251% to 350% you pay what Medicare would pay, and insured patients pay only the gap between what the insurer paid and the Medicare amount. The policy also says anyone at or below 400% who qualifies pays no more than Medicare or Medi-Cal would pay, but it does not set a discount rule for 351% to 400%. Approval lasts six months. Applications can be made before, during, or after care, and the policy sets no deadline. It does not say whether savings are counted. Patients on Medi-Cal and other low-income programs get charity care for unpaid bills automatically. Disputes go to the Director of Patient Account Services. The hospital is filed with the state as Doctors Hospital of Riverside, and the policy header reads Doctors Hospital of Riverside-AHMC, doing business as Parkview Community Hospital Medical Center. No phone number is printed in the policy or the AHMC application. The application asks you to send it to the hospital where you got care.
Sources
- Free care level
If the patient's household income is 250% or less of the established poverty income level
- Discount level
If the patient's household income is between 251% and 350% of the established poverty income level
- Discount steps
the patient's payment obligation will be the gross amount the Medicare program would have paid for the service
- Discount steps
the entire (100%) patient portion of the bill for services will be written off as charity care.
- Insured patients
those insured patients who indicate that they are unable to pay patient obligations such as co-payments and deductibles, may be considered
- Very large bills
any account with a patient portion for services rendered that exceeds $75,000 may be considered for eligibility as a catastrophic medical event.
- What is not covered
Patient obligations for Medi-Cal SOC payments will not be waived under any circumstance.
- Documents
Please send your most recent year Income Tax Filings or W-2s, (2) most recent Pay Check Stubs, and proof of expenses.
- Languages
These notices shall be posted in English and Spanish and any other languages that are representative of five percent (5%), or more
Last checked. 2026-11-10
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