Pioneers Memorial Healthcare District
Acute care hospital in Brawley, CA.
Verified from the hospital's own policy
Pioneers Memorial Healthcare District likely gives free care to households with a yearly income up to $31,920 for 1 person, $43,280 for 2, $54,640 for 3, $66,000 for 4, $77,360 for 5 or $88,720 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $31,920 | $63,840 |
| 2 | $43,280 | $86,560 |
| 3 | $54,640 | $109,280 |
| 4 | $66,000 | $132,000 |
| 5 | $77,360 | $154,720 |
| 6 | $88,720 | $177,440 |
Discount steps
- 0% to 200% of poverty level, you pay $0 (uninsured); insured patients owe nothing after insurance pays
- 201% to 250% of poverty level, you pay 25% of the Medicare amount
- 251% to 300% of poverty level, you pay 50% of the Medicare amount
- 351% to 375% of poverty level, you pay 75% of the Medicare amount
- 376% to 400% of poverty level, you pay 85% of the Medicare amount
How to apply
- Call (760) 351-3322 and ask for financial assistance.
- Application form
- Financial Assistance Program (FAP), Charity Care Program (Policy ADM-00312, effective 2/2023, latest review 8/22/2025)
- Bring federal income tax return (Form 1040) from the most recent year, or, if you did not file taxes, three recent paycheck stubs.
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Very large bills
- Uninsured patients above 400% of the poverty level with a catastrophic medical event may get help case by case, generally when the bill is over $150,000. This review looks at income and assets.
- Languages
- English, Spanish
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Medically necessary services from Pioneers Memorial Hospital.
- Not covered
- The policy does not cover physician services at the hospital. Emergency doctors have a separate discount policy.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Free care at or below 200% of the poverty level. If you have insurance and your income is at or below 200%, the hospital accepts what insurance paid and you owe nothing more. From 201% to 400% you pay a share of the Medicare rate. If you have insurance and owe only a deductible or copay, you will not pay more than the Medicare rate. The sliding scale table skips the 301% to 350% row, so ask the hospital what applies in that range. The policy says at one point that help is for incomes less than 400%, and elsewhere says up to 400%. People who are homeless, bankrupt in the last 12 months, or on Medi-Cal or other low-income programs can get free care. The policy also says patients should expect to pay copays, deductibles, and deposits at the time of service. The policy gives no deadline to apply and does not say whether savings count for most patients. The document is filed under the Imperial Valley Healthcare District name. Emergency doctor billing is at (800) 498-7157.
Sources
- Free care level
If an uninsured patient's family income is 200% or less of the established poverty income level
- Discount level
If an uninsured patient's family income is between 201% and 400% of the established poverty income level
- Discount steps
201 – 250% 75% 25% 251 – 300% 50% 50% 351 – 375% 25% 75% 376 – 400% 15% 85%
- Insured patients
PMH will accept the amount paid by the third-party insurer and the patient will have no further payment obligation.
- Very large bills
any account with a patient liability for services rendered that exceeds $150,000.00 may be considered for eligibility as a catastrophic medical event.
- What is not covered
This policy does not apply to physician services rendered at PMH.
- Documents
Federal income tax return (Form 1040) from the recent year.
- Languages
These notices shall be posted in English and Spanish
- Financial counseling phone
reached by phone at: (760) 351-3322 and (760) 351-3323, from 8:30 a.m. to 4:30
Last checked. 2026-11-10
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