Tarzana Treatment Center
Nonprofit psychiatric hospital in Tarzana, CA.
Verified from the hospital's own policy
Tarzana Treatment Center likely gives free care to households with a yearly income up to $31,760 for 1 person, $43,064 for 2, $54,367 for 3, $65,670 for 4, $76,973 for 5 or $88,276 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $31,760 | $63,840 |
| 2 | $43,064 | $86,560 |
| 3 | $54,367 | $109,280 |
| 4 | $65,670 | $132,000 |
| 5 | $76,973 | $154,720 |
| 6 | $88,276 | $177,440 |
Discount steps
- 0% to 199% of poverty level, you pay $0 (100% discount)
- 200% to 300% of poverty level, you pay 25% of full charges (75% discount)
- 301% to 350% of poverty level, you pay 50% of full charges (50% discount)
- 350% to 400% of poverty level, you pay 75% of full charges (25% discount)
How to apply
- Call (818) 996-1051 and ask for financial assistance.
- Application form
- Charity Care and Discount Policy + App (effective 05/2025)
- Bring Confidential Financial Statement (application), proof of income such as a W-2, recent pay stub, or recent tax return.
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Very large bills
- When what you owe is more than 50% of your family's yearly income, the amount above 50% may be written off.
- Languages
- English, Spanish
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- All medically necessary services, including inpatient, residential, and outpatient care and doctor services given by Tarzana Treatment Centers staff.
- Not covered
- The policy says no separate professional fees are charged. Care from all its employed and contracted providers is covered.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Free care when family income is below 200% of the poverty level. The policy says less than 200%, so 199 is recorded. From 200% to 400%, you get 75%, 50%, or 25% off full charges, and the bill can never be more than what Medicare or Medi-Cal would pay. Note the policy lists both the 301% to 350% row and the 350% to 400% row as including 350%. This scale is for inpatient and residential care. For outpatient and health center visits, the policy only says the discount follows the poverty guidelines. People on Medi-Cal get denied charges written off. You can apply at any time, even after a bill goes to collections. The phone number comes from the sample decision letter in the policy. The policy says it was last revised 05/2025 with a next review in 05/2026, so it may be due for an update. The policy says it leaves out retirement accounts and other assets the law protects, but it does not say whether other assets are counted.
Sources
- Free care level
Less than 200% of the Federal Poverty 100% Discount of Full Charges
- Discount level
Uninsured patients or patients with high medical costs, whose family income is at or below 400 percent of the Federal Poverty Level,
- Discount steps
350% to 400% of the Federal Poverty 25% Discount of Full Charges
- Discount steps
will not exceed the amount the hospital would expect, in good faith, to receive from Medicare or Medi-Cal, whichever is greater.
- Insured patients
any insured patient who indicates an inability to pay their liability after their insurance has paid may be screened for charity care or a discount.
- Very large bills
when the patient liability amount exceeds 50% of the total annual family income, amounts greater than 50% of the income may be written off
- What is not covered
all medically necessary care delivered by TTC providers are covered by the organization’s financial assistance policies, no separate professional services are charged to any patient.
- Deadline
Patients may apply for financial assistance at any time during the hospital admissions, billing or collections process.
- Documents
To qualify for charity care or discount, a Confidential Financial Statement shall be completed.
- Documents
Documentation may include IRS Form W-2, wage and recent earnings statement, recent paycheck stub, recent tax returns
- Languages
Note: The Financial Statement (Application) is available in Spanish.
- Financial counseling phone
If you have any questions, please contact us at 818.996.1051 during normal business hours.
Last checked. 2026-11-10
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